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  4. Cannot connect to the device at all

Cannot connect to the device at all

  • Can you see the Chameleon’s Bluetooth name (Xbotxxx) in the XbotGo App device list?
    • Yes.
      • Ensure the Chameleon is fully charged.
      • Click the Refresh button at the top right corner of the device management page.
      • Close and reopen the XbotGo App.
      • Reset the Chameleon’s Bluetooth by double-clicking the power button and try again.
      • Restart Chameleon and try again.
      • If the Chameleon’s side light is solid, it means it is connected to another phone. Please disconnect it and try again.
      • Check if there are too many historical connections in your phone’s Bluetooth settings. Try removing/forgetting some devices and try again.
      • Upgrade the XbotGo App to the latest version and try again.
    • No.
      • Ensure the Chameleon is fully charged.
      • Check your phone settings to ensure the XbotGo App has Bluetooth permission. If not, please grant the permission.
      • Ensure Bluetooth is turned on your phone. If not, please turn it on.
      • Confirm that the Chameleon is powered on (the device is powered on when it finishes up & down calibration).
      • Turn off your phone’s Low Power Mode/Do Not Disturb Mode and try again.
      • Reset the Chameleon’s Bluetooth by double-clicking the power button and try again.
      • Restart Chameleon and try again.
      • Close and reopen the XbotGo App.
      • If the Chameleon’s side light is solid, it means it is connected to another phone. Please disconnect it and try again.
      • Check if there are too many historical connections in your phone’s Bluetooth settings. Try removing/forgetting some devices and try again.
      • Upgrade the XbotGo App to the latest version and try again.

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